Not a marketplace of four hundred things you will never open. A short list, each one wired in properly — which is the difference between a helpdesk that can tell a customer their returns policy and one that can tell them the pallet leaves Tuesday.
One plugin, two minutes, and your site is the assistant's source of truth.
The connector reads your pages and posts and pushes changes as you publish them, so an answer is never quoting a policy you rewrote last month. It also carries the widget and the contact form, so there is no second script tag to install and nothing to paste into a theme file that a theme update will eat.
Products, prices, live stock, orders, customers — read directly, never cached.
Stock is looked up at the moment somebody asks, so the answer is what the warehouse says and not what a nightly sync said. Shipping is quoted from your real checkout calculation, which means your carrier accounts and table-rate plugins are included. Draft orders are priced from the catalogue and attached to the customer's own account with their billing and shipping on them — and every write is queued for a person before it touches the store.
Calls land on the customer's record, beside their orders and their emails.
The person who rang on Tuesday and emailed on Wednesday stops looking like two strangers. Recordings and voicemail attach to the same history, a call from a number you know notifies whoever is at the desk, and an unknown number is recorded and interrupts nobody. Numbers are matched on the last ten digits against both the customer and billing phone, because nobody has ever typed one into WooCommerce the same way twice.
Forward your support address. Replies go out from your own domain.
No mailbox to migrate, no OAuth, no Google project — it works the same for Gmail, Outlook, Fastmail or a mail server in your basement. Several addresses if you have them, each replying under its own name and tagged as a department, and each reply signed with your DKIM key so nothing arrives from a stranger.
The assistant runs on Anthropic's models, billed to your account at cost.
You paste your own API key, so there is no markup on an answer and no per-resolution charge when a good month gets busy. It also means the bill is yours to see: what the assistant costs is what the tokens cost.
Next after WooCommerce, and an adapter rather than a rewrite.
Store platform is already a first-class idea inside Relay Panel — orders, stock and customers are read through one seam rather than assumed to be WooCommerce. That is most of the work for a second platform, and it is why this is honest to promise rather than a hope. Not started; it is on the roadmap and it will be said there when it moves.
Stock, orders and the whole history of one person, on the screen where you answer them.
Install the plugin, forward your support address, paste one script tag. The assistant reads your site while you finish your coffee, and it drafts rather than sends until you say otherwise.